At Modern Shoe Sport, we value your privacy as much as we value the performance of our outdoor footwear. This Privacy Policy explains how we collect, use, and protect your personal information when you visit modernsportshoes.com or make purchases from our global store.
1. Information We Collect
Just as we carefully select materials for our hiking boots, we thoughtfully collect only necessary information to enhance your experience:
- Personal Details: Name, email, shipping/billing address, phone number when you create an account or place an order
- Payment Information: Encrypted credit/debit card details or PayPal information for transaction processing
- Activity Data: Browsing behavior, product preferences, and purchase history to personalize your experience
- Technical Information: IP address, device type, browser version, and operating system for site optimization
- Communication Records: Emails, live chats, or other correspondence with our customer service team
2. How We Use Your Information
We use your data with the same precision we apply to crafting our performance footwear:
- Process and fulfill your orders for adventure-ready footwear
- Provide global shipping services (excluding Asia and certain remote regions)
- Improve our website performance and product offerings
- Send order confirmations, shipping updates, and service messages
- Offer personalized recommendations based on your outdoor activity preferences
- Prevent fraud and enhance payment security
- Respond to customer service inquiries and warranty requests
- Analyze site usage to better serve our community of outdoor enthusiasts
3. Data Sharing & Disclosure
We treat your data with the same care we take in selecting materials for our climbing shoes:
- Service Providers: Trusted partners who assist with payment processing, shipping, and website operations (all bound by confidentiality agreements)
- Legal Compliance: When required by law or to protect our rights and safety
- Business Transfers: In connection with any merger, sale of assets, or acquisition
- Aggregated Data: Non-personal statistics may be shared with partners for market analysis
We never sell your personal information to third-party marketers.
4. International Data Transfers
Just as our shoes travel the globe, data may be transferred internationally for processing. We ensure all transfers comply with applicable data protection laws.
5. Data Security
We protect your information with the same dedication we put into crafting durable outdoor footwear:
- PCI-DSS compliant payment processing
- SSL encryption for all data transmissions
- Regular security audits and vulnerability testing
- Limited employee access to sensitive data
- Secure storage with industry-standard protections
6. Your Rights & Choices
You have control over your data, just as you have control on the trail:
- Access, update, or delete your account information
- Opt-out of marketing communications
- Request data portability
- Withdraw consent where applicable
- Lodge complaints with regulatory authorities
To exercise these rights, contact us at [email protected].
7. Cookies & Tracking Technologies
Our website uses cookies – small data files that help us:
- Remember your preferences and shopping cart
- Analyze site traffic and usage patterns
- Improve website functionality
- Deliver relevant advertising (with your consent)
You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.
8. Children’s Privacy
Our website is designed for outdoor enthusiasts aged 16+. We do not knowingly collect data from children under 16 without parental consent.
9. Policy Updates
We may update this policy as our business evolves, just as we continually improve our footwear designs. Significant changes will be communicated via email or website notice.
Contact Us
For privacy-related questions or concerns:
Email: [email protected]
Mail: Modern Shoe Sport
3157 Ford Street
San Jose, CA 95131
United States
