Welcome to Modern Shoe Sport! These Terms and Conditions outline the rules and regulations for using our website (modernsportshoes.com) and purchasing our adventure-ready footwear and accessories.
By accessing this website and making a purchase, you agree to these terms. Please read them carefully before proceeding.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our website is available to users aged 18+ or minors with parental consent. We serve customers worldwide excluding Asia and certain remote areas due to shipping limitations.
1.2 Intellectual Property Rights
All content on this site (logos, text, images, product designs) is the property of Modern Shoe Sport or its licensors and protected by copyright laws. You may not:
- Reproduce, distribute, or modify any content without written permission
- Use our branding for unauthorized commercial purposes
- Reverse engineer any website components
2. Product Information
2.1 Product Descriptions
We offer high-quality footwear including:
- Performance shoes (hiking boots, climbing shoes, athletic sneakers)
- Casual footwear (sandals, loafers, clogs, slippers)
- Support products (insoles and accessories)
While we strive for accuracy, slight variations in color or design may occur. Product images are representative but may differ slightly from actual items.
2.2 Non-Returnable Items
For hygiene and customization reasons, the following cannot be returned:
- Insoles & accessories
- Customized/personalized products
- Final sale items
3. Ordering and Payment
3.1 Order Process
Placing an order constitutes an offer to purchase. We reserve the right to refuse orders due to:
- Pricing errors
- Suspected fraudulent activity
- Product unavailability
3.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You authorize us to charge the full amount at the time of purchase. For declined payments, we may cancel your order.
3.3 Pricing and Taxes
Prices are in USD. International customers are responsible for any customs fees or import taxes in their country.
4. Shipping and Delivery
4.1 Processing Time
Orders process within 1-2 business days (excluding weekends/holidays).
4.2 Shipping Options
| Option | Cost | Carrier | Delivery Time |
|---|---|---|---|
| Standard | $12.95 | DHL/FedEx | 10-15 business days after shipping |
| Free Shipping | Free (orders >$50) | EMS | 15-25 business days after shipping |
4.3 Delivery Issues
Track your package using provided shipping information. For lost/delayed shipments, contact the carrier first, then our team if unresolved.
5. Returns and Refunds
5.1 Return Policy
We accept returns within 15 days of delivery for:
- Unworn, undamaged items
- Original packaging with tags attached
5.2 Return Process
- Email [email protected] with your request
- Receive RMA number and instructions
- Ship items back with tracking
- Allow 3-5 business days for processing after receipt
5.3 Refund Details
- Refunds issued to original payment method within 3-5 business days
- Original shipping costs non-refundable (except for our errors)
- For free shipping orders returning part of order: $12.95 deducted
6. User Responsibilities
6.1 Account Security
If you create an account, you’re responsible for:
- Maintaining password confidentiality
- All activities under your account
- Promptly notifying us of unauthorized access
6.2 Prohibited Conduct
You agree not to:
- Use the site for illegal purposes
- Submit false information
- Disrupt site functionality
- Attempt unauthorized access to our systems
7. Liability Limitations
7.1 Product Use
Modern Shoe Sport isn’t liable for:
- Incorrect product selection by customer
- Improper use of footwear
- Wear and tear from normal use
7.2 Website Availability
We strive for 24/7 availability but aren’t liable for temporary outages due to:
- Technical maintenance
- Circumstances beyond our control
Important: Our total liability for any claim related to your purchase is limited to the product’s purchase price.
8. General Provisions
8.1 Changes to Terms
We may update these terms periodically. Continued use after changes constitutes acceptance.
8.2 Governing Law
These terms are governed by California law. Disputes will be resolved in San Jose courts.
8.3 Contact Information
Modern Shoe Sport
3157 Ford Street, San Jose, US 95131
Email: [email protected]
Phone: +1 (555) 123-4567 (9am-5pm PST, Mon-Fri)
Thank you for choosing Modern Shoe Sport as your adventure footwear partner. We’re committed to your satisfaction and happy trails ahead!
